Gawura Cultural Immersions
Website: https://culturalimmersions.com.au
Email: info@culturalimmersions.com.au
Phone: 0477 165 142
Last updated: 27 October 2026
Gawura Cultural Immersions (“Gawura”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, enquire about our services, request a booking or participate in our cultural education programs and experiences.
We aim to handle personal information responsibly and transparently, in accordance with applicable Australian privacy laws.
Depending on how you interact with us, we may collect the following types of personal information:
Contact information: Your name, email address, telephone number and organisation.
Enquiry and booking information: Details about your enquiry, requested services, preferred dates, group size, event location and booking requirements.
Organisation information: School, business, government agency or community organisation details relevant to the services you request.
Communication records: Information contained in emails, contact forms, telephone conversations and other communications with us.
Website usage information: Technical information such as your IP address, browser type, device information, pages visited and interactions with our website, where collected through website technologies or analytics tools.
Other information: Any additional information you voluntarily provide that is reasonably necessary to respond to your enquiry or deliver our services.
We seek to collect only information reasonably necessary for our business activities.
We may collect personal information when you:
Complete a contact or enquiry form on our website.
Email or telephone us.
Request information, a quote or a booking for our services.
Engage us to deliver cultural training, workshops, performances, retreats, camps or In Country experiences.
Communicate with us on behalf of a school, organisation, government agency or community group.
Visit or interact with our website, where technical information is collected automatically.
Where appropriate, we may also receive relevant information from an organisation or representative making arrangements on your behalf.
We may use your personal information to:
Respond to enquiries and provide requested information.
Prepare proposals, quotations and service arrangements.
Process and manage booking requests.
Plan and deliver workshops, cultural immersions, performances, camps and other services.
Communicate about schedules, locations, participant requirements and service updates.
Maintain business, administrative and financial records.
Improve our website, services and user experience.
Meet applicable legal, regulatory and contractual obligations.
Send relevant updates or promotional communications where permitted by law.
We will not use your personal information for unrelated purposes without an appropriate legal basis.
Gawura delivers Aboriginal cultural education and First Nations cultural experiences. We recognise the importance of cultural respect, cultural safety and the responsible handling of information relating to individuals and communities.
We do not routinely require sensitive personal information through general website enquiries. However, certain services or arrangements may involve information that requires additional care.
Where sensitive personal information is collected, we will handle it in accordance with applicable privacy laws and seek consent where required.
Please do not submit confidential cultural knowledge, restricted cultural material or sensitive information about other people through general website forms unless it is necessary and you are authorised to provide it.
We will treat information shared with us respectfully and will not assume that permission to participate in a cultural experience also grants permission to publish photographs, recordings, stories or other personal or culturally sensitive material.
From time to time, Gawura may use photographs, videos or testimonials to communicate our work, share experiences or promote our services.
Where an identifiable person is featured in promotional material, we will obtain appropriate permission or consent where required and respect any applicable restrictions.
For activities involving children or young people, appropriate permissions and safeguards should be arranged with the relevant parent, guardian, school or organisation, as applicable.
You may contact us if you have concerns about the use of an identifiable photograph, video or testimonial. We will review the request and respond appropriately, subject to applicable legal obligations and any relevant rights or agreements.
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve performance.
These technologies may collect technical information, such as browser type, device details, pages viewed and general website interactions.
Where applicable, you can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
The specific cookies and analytics technologies used will depend on the website configuration and any third-party services enabled.
We do not sell your personal information.
We may disclose relevant personal information where reasonably necessary to:
Service providers who support our website, email, hosting, communications, booking or business administration systems.
Facilitators, contractors or delivery partners involved in providing a service you have requested, where appropriate.
Schools, organisations or authorised representatives coordinating a program or booking, where relevant.
Professional advisers, insurers or other parties where reasonably necessary for legitimate business purposes.
Government authorities or other parties where required or authorised by law.
We take reasonable steps to ensure that information shared with service providers is handled appropriately.
Some third-party website, hosting, communication or software providers may store or process information outside Australia.
The location and handling of information will depend on the services used by our website and business systems. We will take reasonable steps to manage any applicable privacy obligations associated with overseas disclosures.
If specific overseas recipients or countries become known and are relevant to our information-handling practices, this policy should be updated accordingly.
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.
Depending on how information is collected, it may be stored in email systems, business records, website databases or third-party service platforms.
Security measures may include access restrictions, secure systems, password protection, software updates and other safeguards appropriate to the information held.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable legal, regulatory or recordkeeping obligations.
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, out of date or misleading.
We will respond to requests within a reasonable period and in accordance with applicable privacy laws. In certain circumstances, we may be unable to provide access or make a requested change, in which case we will explain the reasons where required.
To make a request, contact us using the details provided at the end of this policy.
We may use your contact information to send relevant information about our services, events or updates where permitted by law.
You may opt out of promotional emails by using the unsubscribe facility provided, where available, or by contacting us directly.
Even if you opt out of promotional communications, we may still contact you about an existing enquiry, booking, service arrangement or other necessary business matter.
Our website may contain links to external websites, social media platforms or third-party services.
These external services operate under their own privacy policies and practices. Gawura is not responsible for the privacy, security or content practices of websites we do not control.
We encourage you to review the relevant privacy policy before providing personal information to a third-party service.
Some Gawura services may involve school groups, educational camps, workshops or activities for children and young people.
Where personal information about children is necessary for service delivery, we expect appropriate arrangements to be made with the relevant school, parent, guardian or authorised organisation.
We aim to collect only information reasonably necessary for the relevant activity and to handle it with appropriate care.
Parents, guardians and authorised representatives may contact us with questions about personal information associated with a child or young person.
If you have a question, concern or complaint about how we have handled your personal information, please contact us using the details below.
Please include enough information for us to understand and investigate your concern. We will review your complaint and respond within a reasonable period.
If you are not satisfied with our response and the matter falls within the jurisdiction of the Office of the Australian Information Commissioner (OAIC), you may be able to lodge a complaint with the OAIC.
Website: https://www.oaic.gov.au/
We may update this Privacy Policy from time to time to reflect changes to our services, website technologies, business practices or legal obligations.
The latest version will be published on our website, together with the updated date where applicable.
We encourage you to review this page periodically to remain informed about how we handle personal information.
If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact Gawura Cultural Immersions.
Phone: 0477 165 142
Email: info@culturalimmersions.com.au
Website: https://culturalimmersions.com.au
We appreciate your trust and are committed to treating your personal information with care, respect and transparency.
